Pranav Joshi
Pranav has been a key member of the HE Global team since 2012, bringing extensive experience in leading and managing large teams within complex operational environments. His strong problem-solving capabilities, combined with deep expertise in finance, enable him to deliver practical, value-driven solutions that strengthen business performance across the organisation.
Pranav is recognised for his analytical approach and ability to navigate challenges with clarity and efficiency, consistently contributing to improved decision-making and operational effectiveness.
Outside of work, Pranav is passionate about sports, is a keen jogger, and enjoys sailing.
In his own words:
“I am proud to be part of the HE Global team and of what we have achieved together so far
Dhirensinh Chauhan
Dhirensinh has been part of HE Global for the past four years and brings a strong background in customer service excellence. He is highly committed to delivering a consistently high standard of service, ensuring seamless experiences for both patients and the practices he supports. Known for his proactive approach, Dhirensinh consistently goes above and beyond to ensure smooth operations and positive outcomes.
Outside of work, Dhirensinh enjoys adventure hiking and maintains an active lifestyle through regular gym training.
In his own words:
“I am passionate about supporting people and delivering exceptional service, ensuring that HE Global Pvt. Ltd.’s ethos of platinum-level patient care remains central to everything I do.”
Drasthi Jadhakia
Drasthi is a highly collaborative professional with a strong background in customer service management. She is committed to delivering consistently high standards of service, ensuring a positive and seamless experience for both consultants and patients engaging with H.E Global Pvt. Ltd.
Known for her proactive approach, Drasthi thrives in fast-paced environments and takes pride in delivering outcomes efficiently and effectively. Her strong organisational skills and service-led mindset enable her to support smooth practice operations while maintaining a high level of stakeholder satisfaction.
Outside of work, Drasthi enjoys staying active with early morning walks, dining out, and maintaining strong personal connections with friends.
In her own words:
“I enjoy supporting people at the heart of my work and consistently go above and beyond to ensure that everything within my practices runs as smoothly as possible.
Milan Agrawal
Milan is an efficient and highly committed member of the HE Global team, known for his dedication to delivering a positive and reassuring experience for patients throughout their care journey. He takes a thoughtful and structured approach to his work, ensuring patients feel informed, supported, and confident at every stage.
A quick learner with a strong commitment to continuous self-development, Milani consistently seeks opportunities to enhance his skills and contribute greater value to the team.
Outside of work, he enjoys long drives at the weekends with family and friends.
In his own words:
“I joined HE Global Pvt. Ltd. in April 2016. With a strong background in customer service, I always go above and beyond to ensure patients have an excellent experience. I enjoy working closely with consultants to help deliver a seamless and positive patient journey.”
Shruti Pandit
Shruti is a driven and results-focused professional who thrives in a fast-paced environment and consistently aims for excellence in everything he does. she is highly proactive in her approach, delivering tailored solutions that meet the specific needs of both consultants and patients.
Known for his positive mindset and readiness to take on new responsibilities, Shruti embraces challenges with a practical, solutions-oriented attitude.
Outside of work, she enjoys the summer months and spending time at the beach.
In her own words:
“I enjoy the variety of my role and take pride in ensuring that the needs of both consultants and patients are met to the highest possible standard.”
Rakesh Sivanandan
Rakesh joined HE Global with a strong background in business operations and customer service, bringing over 10 years of experience in administration and client care. He is well-versed in supporting complex workflows and thrives in fast-paced environments, consistently contributing to high standards of service delivery.
Outside of work, Rakesh enjoys cycling, running, and maintaining an active lifestyle at the gym.
In his own words:
“I enjoy working in a dynamic environment, am inspired by the professionals I work alongside, and take pride in delivering the highest standard of care to our patients.”